Ordering and Shipping Instructions

Please read all the information below before submitting your quote request to begin your order.

For faster processing, obtain a quote BEFORE submitting your order.
Orders received without an 
accompanying completed quote will be charged a $50 processing fee. 

IMPORTANT:

SHIPPING INSURANCE CAN BE ADDED FOR AN ADDITIONAL FEE AT CUSTOMER’S REQUEST!

ALL FIREARM RELATED ITEMS MUST BE SHIPPED ADULT SIGNATURE REQUIRED!

All Customers:
Failure to provide a copy of [1] the required ID documentation (FFL or Driver’s License), [2] a signed order form, and [3] a signed copy of the Waiver/Liability Release in the box with your gun, compound bow, or custom project when it is shipped will result in the in-processing of your project being delayed until we receive those items, and will also result in a $25 administrative fee added to your work total.

It is your responsibility to comply with all federal and state firearms laws and shipping company policies when sending firearms. Please check your local laws prior to shipping. This only applies to parts designated as “firearms” or when sending a complete firearm.

INCLUDE ALL REQUIRED, COMPLETED DOCUMENTATION INSIDE YOUR PACKAGE!

Ship your package to us at:

Hi-Def Coatings
Attn: Aftermarket
6607 W State Road 56
Hanover, IN 47243

It is your responsibility to comply with all federal and state firearms laws and shipping company policies when sending firearms. Please check your local laws prior to shipping. This only applies to parts designated as a “firearm” or when sending a complete firearm.

Firearms painted in bright colors may look like a toy to children!
Please educate your children about gun safety and keep your firearms secured and/or in a safe to prevent unauthorized access to your firearms.
Hi-Def Coatings encourages parents to train their children in the lawful and safe use of firearms.

Payment Information

Payment is not due until the project is complete. At that time, we will email you an invoice that you can pay online via PayPal (Paypal payments include a 3% credit card processing fee). Alternatively, you are welcome to send a certified check or money order, but you will need to allow 2 weeks for the check to clear. Once the payment has been received, we will ship your package back to the address from which the package was shipped. There is no FFL needed on your end.

Turn Around Time (Estimated)

We always ask that you plan on giving us 6 weeks to complete your parts. Sometimes they’re done faster, sometimes they take a little longer. This is because we don’t want to send you something you won’t be happy with. We ask that you hold off on contacting us for an update until the 6 weeks are up.

Unpaid Work Disclaimer

We reserve the right to refuse service to anyone. 
Projects completed and left unpaid for over 60 days will incur a storage fee of $50 a month.
After 90 days, a lien will be placed on any projects unpaid, and can be sold to recoup the overall cost of goods and services not paid.

Additional Shipping Information

Long guns, Rifles, Shotguns, AR’s (rifle registered) can be shipped USPS from “private person” to our FFL VIA ground shipping with Signature Required. A copy of your driver’s license, completed and signed order form, and signed waiver/liability release must be included in the box.

Long guns, Rifles, Shotguns, AR’s (rifle registered) can be shipped USPS from “FFL to FFL” via second-day shipping with Signature Required. Please include a copy of the registered owner’s driver’s license, completed and signed order form, signed waiver/liability release, and the shipper’s FFL in the box.

Handguns, (AR-Pistols), Serialised Frame only, for “private person” will need to be shipped through a private carrier such as UPS or FedEx. Unless you’re using an FFL to ship your project, you can ship to us directly by using UPS or FedEx ground with adult signature required. A copy of your driver’s license, completed and signed order form, and signed waiver/liability release must be included in the box.

Handguns, (AR-Pistols), Serialised Frame only, “FFL to FFL” shipping must go UPS or FedEx second day as FFL to FFL have 72 hours from book to book. Please include a copy of the registered owner’s driver’s license, completed and signed order form, signed waiver/liability release, and the shipper’s FFL in the box.

Compound Bows and Other Non-Firearm Parts can be shipped USPS, FedEx, or UPS without a signature required. Compound bows must be completely disassembled before being shipped. Only include the parts to be coated.